Description

Single Point of Contact has a team of experts who delivers 24*7 security to your clients using the white label Security Operations Center (SOC) services.

our service
24-7 PC and Mac Support
Our helpdesk experts are ready to assist your client 24/7. With remote access, we can resolve the vast majority of issues immediately, without waiting to be onsite to resolve the problem. Some of the issues we fix daily; Wi-Fi connectivity, printer, browser issues, business application, etc.
24-7 Server Support
Servers are the technology hubs of a business. They store critical data, databases, content management systems, and specialized industry and proprietary software, all of which require a high level of supervision and management to run at an optimum level. Our proactive model puts the burden on us to respond to issues before they impact your client’s business. Our main objective is to focus on your client’s critical servers so you can focus on your business initiatives.

24-7 Network Support
Our network engineers monitor your client’s systems 24/7 and we’ll be alerted immediately to any new issues or threats that could disrupt their business. Whether its during work hours, after hours, or during a holiday, our network professionals will notify you and begin working to resolve the issue right away.
Cloud Services and Management
Our cloud experts can set up the perfect cloud solution for your client’s business. Save your client the expense and headache of expensive onsite infrastructure and maintaining an onsite I.T. department with our cloud managed services. If your client’s are tired of upgrades and license fees. We are partnered with Microsoft, Google and other cloud services to bring your client’s the solution that is a fit for their small or large business.

Security
To help alleviate the skill set most organization’s face, Single Point of Contact offers a range of assisted services that augment internal IT teams. Our security professionals support focuses on the unmet needs and points of leverage to provide a cost effective set of activities necessary to successfully monitor, operate and manage your client’s security technology investments.

Virtualization
Our VMware-certified professionals can assess your client’s business infrastructures and suggest various environment configurations for a cloud environment or tailored hardware specifications for their onsite infrastructure. Our team of experts will also monitor, manage and resolve any issues with their virtual environment around the clock.

Disaster Recovery and Online Backup Services
Single Point of Contact partners with both Barracuda and Veeam in order to bring together a robust Disaster Recovery solution for a variety of different customers. By partnering with two top tier solution providers we are able to offer the flexibility and affordability to meet all of our customers needs. If your client’s do not have a backup strategy in place, look no further. We will come in and evaluate what is the best fit for their firm.

VoIP Support
Many small and large businesses rely on Single Point of Contact to deploy and maintain their VoIP phone system. With a new or upgraded VoIP system, your client will have a clear advantage over the competition, as well as the versatility they need to achieve their goals. VoIP phone systems help skip the hefty hardware, installation and long-distance charges associated with standard phones. We’ll provide your client with a flexible, cost-effective solution that can be scaled easily based on their needs and goals.

Vendor Management
Single Point of Contact manages your client’s vendors and acts as their resource for any and all of their technological needs. No more having to keep up with various vendors for cloud services, phone systems, computer equipment, networking equipment, copiers and other applications. If there is an issue, our team determines who to call. Our service allows your client’s to stay focused on company objectives and goals.

Managed Colocation
Single Point of Contact offers highly secure and environmentally controlled colocation services in a next-generation data center to keep your client’s mission-critical IT infrastructure available and protected, and their mind at ease. Our staff can provide a soup to nuts solution for your client’s datacenter requirements; from consulting, planning, installing, resolution and onsite services for their colocation throughout the US. Our team is available to go onsite 24-7 for resolving and troubleshooting issues with their hardware.